3 Critical Elements to Communicating as a Leader
Lisa Marie Platske • April 8, 2013
I have a BIG personality.
One that can fill a room.
My grandfather used to say I could change the energy in the room just by being in it.(And, I was only 9 at the time.)
And, I have opinions.
Did I mention that I freely share those opinions?!?
Yes, if I’m not careful I can overpowerthose around me.
And, it’s not just that I have a BIG personality, and share what I think, it’s also that I like to talk. (My husband, not so much.)
My very presence can overwhelm the sweetest soul while my run-on sentences – I mean paragraphs – swirl overhead like a cartoon character which can throw them into overload.
I’m also not afraid to tell it like it is (inherited from my law enforcement days) – which can bring a boatload of trouble, too if I’m not mindful.
So, I’d like to share the three (3) most critical elements that great leaders must know when communicating with others. (This is from my lessons-learned-the-hard-way manual….)
First, great leaders recognize that asking great questions is always more important that giving solutions.
This goes back to overcoming business blunder #1. Most people just don’t think and operate like a journalist – and you need to in order to connect with others. Any “who, what, where, when, and why” scenario will do as long as you’re deliberate. It is also about being more interested in others than striving to be interesting. Be a world-class question-asker.
Second, great leaders listen to the answers given – and listen well.
They make the commitment to actively listen, rather than focusing on what to say next. After all, when you do that, you’re present in the moment and give the other person the gift of your full attention.
The secret is to commit to listen more than you speak every day. I’ve been practicing this as it doesn’t come easy for me.
I’ve also been working on not interrupting others when they speak, waiting until they’re finished, considering what they said, and then responding with care and compassion.
And, third, great leaders choose the words they speak wisely.
When you’ve got flair, it’s important to understand filters.
Filters enable you to engage your brain before you engage your mouth.
In my book Connection: The New Currency, I wrote about the Bank of Authentic Connection. We all have an account there. Some people are overdrawn and others are flush with cash.
The best leaders consider how their words affect others, choosing wisely.
Once the words come out of your mouth, it’s impossible to take them back.
It’s like not knowing your own strength and squeezing too much hair gel out of the tube. Once it’s out, you can’t put it back in and all you’re left with a sticky mess on your hands.
Even if you apologize and ask for forgiveness, those words are out there. Forever.
The Upside Challenge for the week is to examine your own communication style, and what you will choose to do differently. I shared with you what I was working on, and if you remember these three gems, you’ll get it right every time.
See Upside. Be Upside. Lead Upside.
By Lisa Marie Platske
•
April 18, 2025
Hope isn't a strategy. You can’t hope your way into a better job, career, or business. You can’t hope your way into a better relationship. And you can’t hope your way into a better life. I've watched people who "hope" others will trust them enough to do business with them. Or hire them for their dream job. Or "hope" that the most talented people out there will want to work with them in their company. Or "hope" that the man or woman of their dreams will show up on their doorstep and ask them out. Hope is defined as a "feeling of expectation and desire for a certain thing to happen." When invest time to get clear about who you are, what you want, and why it matters, it's more than just feeling your desire for something. You spent time, energy, and money creating clarity for your soul. This Upside leadership principle ensures you're not strong in only one area of your life - while being completely out of balance everywhere else. It keeps you from burning out after a year, or even a few. Because operating with clarity, confidence, and strategy ensures you get results that last. And that requires more than just hope. What kind of difference could that type of clarity make for you? If you want to be successful and profitable all areas of your life, this is the work I do so perhaps you're being called to dive in deeper to this community. Because the world needs you at your best. And hope isn’t the way to get there. ACTION: The Upside Challenge for the week is to identify one area where you’ve been hoping instead of leading. Where have you been waiting for a breakthrough instead of creating one? Take one decisive action today to move forward. Make the call. Send the email. Have the conversation. Do the work. Because God moves with you when you do.
By Lisa Marie Platske
•
April 9, 2025
A few years ago, I felt as if I was on a hamster wheel in my business. It seemed as if I was in the same place every morning - and running fast. Maybe you can relate. I knew I needed someone else to take a look and see what I couldn't because I was too close to it. I sought out someone who would let me learn from their mistakes and not have to make them all on my own. That’s one of the greatest benefits of leadership coaching. Can you be a leader without it? Sure. Yet, the odds of you wildly succeeding are stacked against you for so many reasons. And the biggest one is, you will be light-years behind your competitors if you have to make all of the mistakes on your own. You can always benefit from wisdom gained through others' direct experience, thereby saving yourself a great deal of time and energy. And, you never outgrow the need for coaching. For example, although my leadership coaching and consulting give my clients insights into other industries and companies and have them consider questions they may never have thought about, I, too, have undergone gap analyses in my own business. With the help of others, over 15 months, I examined every single activity that every team member did as well as scrutinizing where my time gets INVESTED. I brought in someone to look at processes for operations, and had a firm conduct a financial audit. We re-wrote SOP's (standard operating procedures), streamlined systems, and eliminated duplication. Some of the questions that I asked were: ~ Is this the simplest way to do this? ~ Is this (action, system, app, etc.) truly needed to run the business? ~ Is everyone on the team committed to the mission, values, and vision of Upside Thinking? ~ What can be automated or done differently? ~ What am I missing? While I talk to business owners almost every day with these questions in mind, it was an interesting journey to do this for me and my business and understand how important it is to ensure the people around me are involved in the process despite this being my area of expertise. Sometimes you can’t see what’s in front of you on your own. You have to be willing to see a new perspective. And then you have to be willing to do something about it. Sometimes, you need to step out of your current environment completely to gain the perspective you’re missing. That’s why I create spaces where leaders can reflect, and recalibrate. If this resonates with you, consider signing up for a Private, Leadership Retreat Day at Summit Hills Farm in Richmond, Kentucky. Our Spring and Fall Upside Retreats are already sold out. And I have a limited number of private retreat days available for 2025. Make a plan to reset, gain clarity, and step fully into what’s next for you. ACTION: The Upside Challenge for the week is to be committed to personal development, understanding you can't see what's getting in the way on your own. So, where in your business or life do you need outside perspective? Be open to taking action to get the answers needed to move forward with greater ease. Remember, you’re here for a reason… …and the world needs you and your brilliance.
By Lisa Marie Platske
•
April 1, 2025
That’s the question, isn’t it? If we’re connected, you’re probably not someone who settles. You stretch yourself regularly, and you know there’s always more to do and be. Yet even the most conscious leaders can fall into the comfort of what’s familiar. It’s easy to mistake movement for progress, busyness for impact, and routine for purpose. Settling doesn’t always look like giving up, it often looks like: ~ Saying “yes” to things that keep you busy and yet you don’t move you forward ... ~ Downplaying your vision because it feels too big or uncertain ... ~ Waiting for clarity instead of creating it through action ... ~ Feeling restless yet unsure how to break through ... It’s not a lack of ambition. Rather, it’s a lack of space to recalibrate, strategize, and listen to what’s next. Stretching requires intention. It means: ~ Surrounding yourself with people who challenge you to expand ~ Creating space for deep, strategic thinking ~ Taking bold action even when the path isn’t fully mapped out ~ Bringing God into the process so you’re aligned, not just accomplished I used to wonder where leaders -- those who wanted to change the world -- went to do this kind of work, to breathe life into their vision and build their next level. When I couldn’t find it, I built it. A space for those who refuse to settle for “someday.” Because when you decide to stretch into your highest calling, clarity follows. And when you surround yourself with others who are doing the same, transformation happens. Where are you stretching next? ACTION: The Upside Challenge for the week is to identify one area where you’ve been holding back, whether it’s speaking up, taking a bold step, or committing fully to your vision, Then take one action today to stretch beyond it. Growth happens when you move past comfort. And the miracle happens after you take the leap of faith.
By Lisa Marie Platske
•
March 26, 2025
Everyone wants success, yet few are willing to take the steps required to make it happen. The difference between those who wish for more and those who create it comes down to one thing — moving from belief to bold, faith-filled action. Napoleon Hill famously wrote in PMA: Science of Success Course that "The majority of people never discover the difference between wishing and believing; nor do they recognize that there are six steps which people usually follow in using their mind-power for the attainment of their desires. These steps are: First: Wishing or having wishes. The vast majority of people go through life by merely wishing for things. The percentage of people who stop at wishing is estimated to be 70%. Second: Developing wishes into desires. A much smaller percentage of the people develop their wishes into desires. These are estimated at 10%. Third: Developing wishes and desires into hopes. A still smaller percentage, estimated to be 8%, develop their wishes and desires into hopes. Fourth: Use mind-power to form hopes into beliefs. A still smaller percentage, estimated at only 6%, apply their mind-power up to do this step. Fifth: Crystallize wishes, desires, hopes, and beliefs into burning desire and faith. A very much smaller percentage of people, 4%, get this far in transforming their initial wishes. Sixth: Put faith into action by (1) planning and (2) carrying out those plans. The percentage of people who take the last two steps, putting their faith into action, is estimated to be only 2%. The outstanding leaders in every walk of life are the ones who carry on through each step and reach the sixth. They are a small group who recognize the power of their own minds, take possession of that power, and direct it to whatever ends they choose. To these people, the word impossible has no truth to it—no relevance to their lives. To them, everything they want or need is possible, and they manage to get it or make it happen." To quote Napoleon Hill, "The only trait which differentiates them from most of the others who accept failure as their lot, is that they recognize and use their mind's power for the attainment of the circumstances and things they want while the others do not. " I believe that this process, this use of my mind, and the power of my intention are how I ended up with a farm, barn, caretaker's cottage, and an event center. When you surround yourself with the right environment and take intentional steps forward, the shift from wishing to action becomes easier. That’s why I created the Upside Retreat , a space designed to help purpose-led leaders move beyond possibility and into reality. You were created with the power to bring your vision to life. Every desire placed on your heart is there for a reason, and it's your responsibility to move it forward. Action, guided by faith, is what creates transformation. So trust the process. Lean into what’s possible. And take the next step. ACTION: The Upside Challenge for the week is to recognize where you started with a wish and went through all six steps to bring it into action or being. If you cannot find an example, start today. Commit to persevering, to ignoring the concept of impossible. Whether you are celebrating a past success or starting anew, strengthen your mind-muscle around developing wishes through beliefs to faith to fruition. Go shine your light. Because the world needs you and your brilliance.
By Lisa Marie Platske
•
April 18, 2025
Hope isn't a strategy. You can’t hope your way into a better job, career, or business. You can’t hope your way into a better relationship. And you can’t hope your way into a better life. I've watched people who "hope" others will trust them enough to do business with them. Or hire them for their dream job. Or "hope" that the most talented people out there will want to work with them in their company. Or "hope" that the man or woman of their dreams will show up on their doorstep and ask them out. Hope is defined as a "feeling of expectation and desire for a certain thing to happen." When invest time to get clear about who you are, what you want, and why it matters, it's more than just feeling your desire for something. You spent time, energy, and money creating clarity for your soul. This Upside leadership principle ensures you're not strong in only one area of your life - while being completely out of balance everywhere else. It keeps you from burning out after a year, or even a few. Because operating with clarity, confidence, and strategy ensures you get results that last. And that requires more than just hope. What kind of difference could that type of clarity make for you? If you want to be successful and profitable all areas of your life, this is the work I do so perhaps you're being called to dive in deeper to this community. Because the world needs you at your best. And hope isn’t the way to get there. ACTION: The Upside Challenge for the week is to identify one area where you’ve been hoping instead of leading. Where have you been waiting for a breakthrough instead of creating one? Take one decisive action today to move forward. Make the call. Send the email. Have the conversation. Do the work. Because God moves with you when you do.
By Lisa Marie Platske
•
April 9, 2025
A few years ago, I felt as if I was on a hamster wheel in my business. It seemed as if I was in the same place every morning - and running fast. Maybe you can relate. I knew I needed someone else to take a look and see what I couldn't because I was too close to it. I sought out someone who would let me learn from their mistakes and not have to make them all on my own. That’s one of the greatest benefits of leadership coaching. Can you be a leader without it? Sure. Yet, the odds of you wildly succeeding are stacked against you for so many reasons. And the biggest one is, you will be light-years behind your competitors if you have to make all of the mistakes on your own. You can always benefit from wisdom gained through others' direct experience, thereby saving yourself a great deal of time and energy. And, you never outgrow the need for coaching. For example, although my leadership coaching and consulting give my clients insights into other industries and companies and have them consider questions they may never have thought about, I, too, have undergone gap analyses in my own business. With the help of others, over 15 months, I examined every single activity that every team member did as well as scrutinizing where my time gets INVESTED. I brought in someone to look at processes for operations, and had a firm conduct a financial audit. We re-wrote SOP's (standard operating procedures), streamlined systems, and eliminated duplication. Some of the questions that I asked were: ~ Is this the simplest way to do this? ~ Is this (action, system, app, etc.) truly needed to run the business? ~ Is everyone on the team committed to the mission, values, and vision of Upside Thinking? ~ What can be automated or done differently? ~ What am I missing? While I talk to business owners almost every day with these questions in mind, it was an interesting journey to do this for me and my business and understand how important it is to ensure the people around me are involved in the process despite this being my area of expertise. Sometimes you can’t see what’s in front of you on your own. You have to be willing to see a new perspective. And then you have to be willing to do something about it. Sometimes, you need to step out of your current environment completely to gain the perspective you’re missing. That’s why I create spaces where leaders can reflect, and recalibrate. If this resonates with you, consider signing up for a Private, Leadership Retreat Day at Summit Hills Farm in Richmond, Kentucky. Our Spring and Fall Upside Retreats are already sold out. And I have a limited number of private retreat days available for 2025. Make a plan to reset, gain clarity, and step fully into what’s next for you. ACTION: The Upside Challenge for the week is to be committed to personal development, understanding you can't see what's getting in the way on your own. So, where in your business or life do you need outside perspective? Be open to taking action to get the answers needed to move forward with greater ease. Remember, you’re here for a reason… …and the world needs you and your brilliance.
By Lisa Marie Platske
•
April 1, 2025
That’s the question, isn’t it? If we’re connected, you’re probably not someone who settles. You stretch yourself regularly, and you know there’s always more to do and be. Yet even the most conscious leaders can fall into the comfort of what’s familiar. It’s easy to mistake movement for progress, busyness for impact, and routine for purpose. Settling doesn’t always look like giving up, it often looks like: ~ Saying “yes” to things that keep you busy and yet you don’t move you forward ... ~ Downplaying your vision because it feels too big or uncertain ... ~ Waiting for clarity instead of creating it through action ... ~ Feeling restless yet unsure how to break through ... It’s not a lack of ambition. Rather, it’s a lack of space to recalibrate, strategize, and listen to what’s next. Stretching requires intention. It means: ~ Surrounding yourself with people who challenge you to expand ~ Creating space for deep, strategic thinking ~ Taking bold action even when the path isn’t fully mapped out ~ Bringing God into the process so you’re aligned, not just accomplished I used to wonder where leaders -- those who wanted to change the world -- went to do this kind of work, to breathe life into their vision and build their next level. When I couldn’t find it, I built it. A space for those who refuse to settle for “someday.” Because when you decide to stretch into your highest calling, clarity follows. And when you surround yourself with others who are doing the same, transformation happens. Where are you stretching next? ACTION: The Upside Challenge for the week is to identify one area where you’ve been holding back, whether it’s speaking up, taking a bold step, or committing fully to your vision, Then take one action today to stretch beyond it. Growth happens when you move past comfort. And the miracle happens after you take the leap of faith.
By Lisa Marie Platske
•
March 26, 2025
Everyone wants success, yet few are willing to take the steps required to make it happen. The difference between those who wish for more and those who create it comes down to one thing — moving from belief to bold, faith-filled action. Napoleon Hill famously wrote in PMA: Science of Success Course that "The majority of people never discover the difference between wishing and believing; nor do they recognize that there are six steps which people usually follow in using their mind-power for the attainment of their desires. These steps are: First: Wishing or having wishes. The vast majority of people go through life by merely wishing for things. The percentage of people who stop at wishing is estimated to be 70%. Second: Developing wishes into desires. A much smaller percentage of the people develop their wishes into desires. These are estimated at 10%. Third: Developing wishes and desires into hopes. A still smaller percentage, estimated to be 8%, develop their wishes and desires into hopes. Fourth: Use mind-power to form hopes into beliefs. A still smaller percentage, estimated at only 6%, apply their mind-power up to do this step. Fifth: Crystallize wishes, desires, hopes, and beliefs into burning desire and faith. A very much smaller percentage of people, 4%, get this far in transforming their initial wishes. Sixth: Put faith into action by (1) planning and (2) carrying out those plans. The percentage of people who take the last two steps, putting their faith into action, is estimated to be only 2%. The outstanding leaders in every walk of life are the ones who carry on through each step and reach the sixth. They are a small group who recognize the power of their own minds, take possession of that power, and direct it to whatever ends they choose. To these people, the word impossible has no truth to it—no relevance to their lives. To them, everything they want or need is possible, and they manage to get it or make it happen." To quote Napoleon Hill, "The only trait which differentiates them from most of the others who accept failure as their lot, is that they recognize and use their mind's power for the attainment of the circumstances and things they want while the others do not. " I believe that this process, this use of my mind, and the power of my intention are how I ended up with a farm, barn, caretaker's cottage, and an event center. When you surround yourself with the right environment and take intentional steps forward, the shift from wishing to action becomes easier. That’s why I created the Upside Retreat , a space designed to help purpose-led leaders move beyond possibility and into reality. You were created with the power to bring your vision to life. Every desire placed on your heart is there for a reason, and it's your responsibility to move it forward. Action, guided by faith, is what creates transformation. So trust the process. Lean into what’s possible. And take the next step. ACTION: The Upside Challenge for the week is to recognize where you started with a wish and went through all six steps to bring it into action or being. If you cannot find an example, start today. Commit to persevering, to ignoring the concept of impossible. Whether you are celebrating a past success or starting anew, strengthen your mind-muscle around developing wishes through beliefs to faith to fruition. Go shine your light. Because the world needs you and your brilliance.
